Frequently Asked Questions

No, you cannot open an account and play on 123movies if you are under 18 years old. 123movies strictly prohibits gaming by minors or underage persons and this is part of our license terms and international regulations. Online betting and casino gaming is legal only for those aged 18 or above. 123movies verifies date of birth during registration and later during KYC verification checks your national ID card, passport or driving license where your age is clearly shown. If a minor tries to create an account with false information they will be caught during verification and the account will be permanently closed with no refund of any money. We urge parents and guardians to monitor their children's online activities and keep payment cards and banking information secure. If you know that a minor is using 123movies, please report it to our customer support immediately. You are welcome on 123movies once you turn 18 and we will help you learn responsible gaming practices. Protection of minors is 123movies' highest priority.

123movies Live Casino is an incredible experience where you can play with real dealers in real-time from home. To access live casino, log into your 123movies account and click on the Live Casino section from the menu. You'll see live games powered by Evolution Gaming, Pragmatic Play Live and Ezugi, the industry's leading providers. Live Blackjack is most popular with several variants like Classic Blackjack, Speed Blackjack, Lightning Blackjack and VIP Blackjack tables with bet ranges from BDT 100 to 1,00,000. Live Roulette — American, European and French Roulette, Lightning Roulette and Immersive Roulette with HD cameras. Live Baccarat — Punto Banco, Speed Baccarat and Baccarat Squeeze where the dealer slowly turns the cards. Sic Bo tables — traditional Chinese dice game with live dealer. Casino Stud Poker — play poker against the dealer. Dream Catcher — money wheel game with big multipliers. Monopoly Live — board game themed betting. Teen Patti and Andar Bahar — Indian card game live versions. To play a live game, click on any game card and an HD video stream will load. You'll see the table and the dealer will welcome you. Betting options will appear on screen — place your chips and confirm your bet. The dealer will deal cards or dice and announce the result. You can chat with the dealer and other players in the chat box. 123movies Live Casino is open 24/7 with 100+ live tables always available. Works perfectly on both mobile and desktop.

Yes, 123movies regularly hosts tournaments and leaderboard competitions where players can win big prizes. To see these events, go to the Promotions or Tournaments section from the menu where all ongoing and upcoming tournaments are listed. Slot tournaments are most popular where you play specific slot games like Lucky Neko, Ganesha Gold or Phoenix Forge slots and the players with the biggest wins or highest points collected climb the leaderboard. Points are usually calculated based on your bet size and win multiplier. Tournament duration is typically 1 week to 1 month with total prize pools from BDT 1,00,000 to 10,00,000 or more. First place usually gets 25-40% of the prize pool, like BDT 20,000 to 50,000. Top 100 players receive prizes. In live casino tournaments you play at Blackjack, Roulette or Baccarat tables and whoever has the biggest wins or longest winning streak wins. Sports betting leaderboards where players with the most profitable bets or highest odds matched during a specific period win prizes. There's no separate entry fee to participate — just play in eligible games and you'll be automatically added to the leaderboard. View real-time leaderboards and check your position on the Tournaments page. When the tournament ends, winners are announced and prizes are credited to accounts within 48 hours. 123movies launches new themed tournaments every month so keep checking the promotions page.

123movies provides free live streaming and real-time scores for players so they can watch and track matches while betting. To access live streaming, log into your account and go to the Sports or Live Betting section. You'll see a video play icon next to matches that are currently live. Click on the match and you'll see a live video player on the right side or top of the betting page where the match is being broadcast. Thousands of matches across football, cricket, tennis, basketball and other popular sports are streamed daily. To watch live streaming you must have at least BDT 500 balance in your account or have placed a bet in the last 24 hours. HD quality streams with minimal buffering. There's no requirement to view live scores — scores for all matches are available free. When you click on a live match you'll see real-time scores, match statistics, team lineups, and event timelines such as goals, corners, cards, wickets, runs and more. In football the score updates every second when something happens like a goal, penalty or red card. In cricket the score updates ball by ball with runs, wickets and over count. 123movies offers a match center feature where you can view scores and statistics for multiple matches on one page. You can enable notifications and receive alerts for goals, wickets or other important events. Live streaming works even better on the mobile app and uses less data. For cycling tour bets, watch live tracking and rider position maps for cycling races like the Tour de France and Giro d'Italia. 123movies live streaming and score features make your betting experience much more enjoyable and informed.

123movies offers an attractive welcome bonus package for new players that is very easy to claim. First, you need to create an account on 123movies by going to the Register page and providing your name, email, mobile number, and password. Once registration is complete, verify your email by clicking the link that will be sent. Next, make your first deposit by going to the Cashier or Deposit page. You can use any method such as bKash, Nagad, Rocket, or bank transfer. The minimum deposit to receive the welcome bonus is BDT 500. When depositing, enter the promo code in the bonus code box if available; otherwise, the bonus will be credited automatically. 123movies currently offers a 100% welcome bonus up to BDT 20,000, which means if you deposit BDT 5,000, you will receive an additional BDT 5,000 bonus to start playing with a total of BDT 10,000. Additionally, you will receive 50 free spins on popular slot games. The bonus will be credited to your account instantly after the deposit is completed. To use and withdraw the bonus, you must meet the wagering requirement, which is typically 30x, meaning you need to bet 30 times the bonus amount. For example: if you receive a BDT 5,000 bonus, you need to bet 5,000 x 30 = BDT 1,50,000. Slots contribute 100%, making them the fastest way to complete wagering. To check your wagering progress, go to Account → Bonuses → Active Bonuses. The bonus must be used within 28 days or it will expire. The welcome bonus is only for the first deposit and each player can claim it once. In addition to the welcome bonus, 123movies regularly offers reload bonuses, cashback, and free bets, so check the promotions page regularly.

Bkash deposits on 123movies are extremely fast and the most popular payment method for Bangladeshi players. In most cases Bkash deposits are instant, meaning you'll see the money in your 123movies account balance within 1-2 minutes of completing payment. To deposit, log in and go to the Cashier or Deposit page and select the Bkash option. Enter the amount you want to deposit — minimum BDT 500 and maximum usually 1,00,000 per transaction. Click the Continue or Confirm button and you'll be taken to the Bkash payment gateway or instructions page. Enter your Bkash account number from which you'll send money and confirm with your PIN. In some cases it may be a manual method where a Bkash number is shown and you'll be asked to Send Money from your Bkash app. Make sure to enter the reference number correctly. Once payment is complete you'll receive a confirmation message and usually the balance will update within 1-5 minutes. Occasionally during busy times or due to system load it may take 10-15 minutes but this is very rare. If money doesn't arrive after 15 minutes, check Transaction History in the Cashier section to see if your deposit status is Pending or Completed. If the deposit fails or shows Failed status, first check your Bkash account to see if money was deducted. If money was deducted but hasn't reached 123movies balance, immediately contact customer support via live chat or email and provide transaction ID, amount and time. The support team will check within 2-6 hours and manually credit the money to your account. If money wasn't deducted from Bkash, try depositing again. Common reasons for Bkash deposit failure: insufficient Bkash balance, wrong PIN, daily transaction limit exceeded, Bkash server issues. 123movies also supports Nagad and Rocket if you have problems with Bkash. There's no fee on deposits from 123movies but Bkash may deduct their own charges.