Your privacy is our priority

123movies is seriously committed to the privacy and security of your personal information. This privacy policy explains how we collect, use, store, and protect your information. By using our services, you consent to the processing of information as described in this policy.

1. What Information We Collect

123movies collects various types of information that help us provide, improve, and secure our services. We only collect information necessary to operate our services.

1.1 Personal Identification Information

We collect the following information during account registration:

  • Full name and date of birth
  • Email address and mobile number
  • Address and country
  • ID number for KYC verification
  • Bank account or payment wallet information

1.2 Transaction Information

123movies records all your financial transactions including deposits, withdrawals, bet history, wins and losses. This information is necessary for legal compliance and financial transparency.

1.3 Technical Information

We automatically collect certain technical information such as your IP address, device type, browser type, operating system, login time and website usage patterns. This information is used to improve security and identify technical issues.

1.4 Cookies and Tracking

The 123movies website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help remember your preferences and personalize the user experience. You can control or disable cookies through your browser settings, but this may affect some features.

Transparency Commitment

123movies never sells your information to third parties without your explicit consent. We only collect information that is absolutely necessary to provide our services.

2. How We Use Your Information

123movies uses your information for various legitimate purposes that help us provide and improve our services.

2.1 Service Provision

We use your information to create and manage your account, verify your identity, process deposits and withdrawals, place and settle bets, and provide customer support.

2.2 Security and Fraud Prevention

123movies analyzes your information to detect and prevent fraud, money laundering, and other illegal activities. We monitor unusual transaction patterns and use advanced technology to identify suspicious activity.

2.3 Communication

We use your information to communicate with you about important account updates, transaction confirmations, promotional offers, and newsletters. You can unsubscribe from promotional emails at any time.

2.4 Service Improvement

We analyze user behavior and preferences to improve the 123movies platform. This information helps us develop new features, fix bugs and enhance the overall user experience.

2.5 Legal Compliance

123movies uses your information to meet legal and regulatory obligations. This includes complying with anti-money laundering regulations, tax reporting, and law enforcement requests.

🔐

SSL Encryption

123movies uses the latest 256-bit SSL encryption to secure all data transfers. Your information is always encrypted.

🛡️

Firewall Protection

Our servers are protected by advanced firewalls and intrusion detection systems that prevent unauthorized access.

🔒

Secure Storage

123movies stores all personal and financial information in encrypted databases accessible only to authorized personnel.

👁️

Regular Audits

Our security measures are regularly audited and tested by independent third parties to ensure everything meets the highest standards.

🔑

Two-Factor Authentication

123movies offers 2FA for extra security. Both a password and a code are required to log in to your account.

📊

Access Control

Strict access control policies ensure that only necessary personnel can view specific information, and all access is logged.

3. Information Sharing and Disclosure

123movies values your privacy and only shares your information in limited circumstances.

3.1 Service Providers

We work with trusted third-party service providers who work on our behalf, such as payment processors, game providers, and customer support tools. These providers only access the information necessary for their work and are bound by strict confidentiality agreements. 123movies ensures that all third parties comply with international data protection standards.

3.2 Legal Obligations

We may disclose your information if required by law or if we believe it is necessary to comply with legal processes, protect our rights, or investigate fraud. 123movies always cooperates with court orders and legitimate requests from government agencies.

3.3 Business Transfer

If 123movies undergoes an acquisition, merger, or asset sale, your information may be part of the transferred assets. We will notify you before any such change takes place.

Payment Security

123movies complies with Payment Card Industry Data Security Standards. Your financial information is processed with the highest security.

Password Security

Your password is hashed and salted with strong encryption. 123movies staff can never see your password.

KYC documents

Your identification documents and other verification documents are stored on encrypted servers and retained according to regulatory requirements.

Gaming Data

Your betting history and game results are securely stored and used for dispute resolution and regulatory compliance.

3.4 No Sale of Information

123movies explicitly states that we never sell your personal information to advertisers or data brokers. Your information is used only to provide and improve our service.

4. Your Rights and Choices

As a 123movies user, you have certain rights regarding your personal information.

4.1 Access and Portability

You have the right to access and download your personal information at any time. 123movies provides a "Data Export" feature in your account settings where you can request a copy of all your data.

4.2 Correction and Updates

If there is any error in your personal information, you can update it from your account settings. To change certain information such as your name and date of birth, contact customer support and provide appropriate documentation.

4.3 Deletion

You may request deletion of your 123movies account and personal information. Please note that for legal and regulatory reasons, we may need to retain certain information for a specified period even after account closure. Any outstanding balance must be withdrawn before deletion.

4.4 Marketing Opt-Out

You can unsubscribe from promotional emails and SMS at any time by clicking the unsubscribe link in each communication or by changing your communication preferences in your account settings. Note that even if you opt out, you will still receive important account and transactional emails.

Rights Details How to Use
Information Access View and download your data Account Settings → Data Export
Correct Information Update Incorrect Information Account Settings → Personal Info
Delete information Delete Account and Data Contact Customer Support
Marketing Opt-Out Unsubscribe from promotional emails Account Settings → Communications
File a Complaint Report data protection concerns [email protected]

Play safely at 123movies

Play with confidence knowing your privacy is protected. Join now and enjoy secure gaming!

Register Log In

5. Data Retention and Storage

123movies retains your personal information only as long as necessary or as required by law.

5.1 Active Accounts

We retain your information as long as your 123movies account is active. This enables us to provide ongoing service and maintain your preferences and settings.

5.2 Closed Accounts

If you close your account, 123movies may retain certain information to comply with legal and regulatory obligations. We typically retain transaction records for 7 years as required by anti-money laundering regulations. Other personal information is deleted within 30 days of account closure unless retention is required for legal reasons.

5.3 Backup and Archive

We create regular backups that retain data for a specified period. This backup data is not generally accessible and is used only for recovery in emergency situations. Backup data follows our standard data retention policy.

Transparent data retention

123movies is fully transparent about how long and why we keep your data. If you have specific questions, contact our Data Protection Team.

6. International Data Transfers

123movies is an international platform and your information may be processed and stored on servers in different countries.

6.1 Secure Transfers

When your information crosses international borders, 123movies ensures it remains protected with adequate data protection standards. We use standard contractual clauses and other legal mechanisms to ensure protection.

6.2 Server Location

Our primary servers are located in Europe and Asia, where strong data protection laws exist. 123movies uses only recognized and secure data centers that comply with strict physical and cybersecurity measures.

7. Children's Privacy

123movies does not knowingly collect information from anyone under 18 years of age. Our service is for adults and account creation by minors is strictly prohibited. If we learn that a minor has created an account, we will immediately close the account and delete all associated data. If you believe a minor is using 123movies, please inform us immediately.

8. Policy Changes

123movies may update this Privacy Policy from time to time to reflect new technologies, business practices or legal requirements. When we make significant changes, we will notify you via email and by posting a notice on our website. Continuing to use 123movies after the changes means you have accepted the updated policy. We recommend that you review this page regularly to stay informed about any updates.

Frequently Asked Questions

Yes, 123movies is fully optimized for mobile browsers and you can play directly from your phone's browser without downloading any app. Our website uses responsive design that works perfectly on all devices and screen sizes. On Android phones, open Chrome, Firefox, or Samsung Internet browser and type 123movies.games directly. On iPhone, use the Safari browser. After logging in, you can access all games like Lucky Neko, Ganesh Gold, Sic Bo Table, Fish Hunter, and Cycling Tour Bet - all from the browser. The mobile browser version is fully featured: you can deposit, bet, withdraw, and claim bonuses. Graphics and performance are excellent even in the browser and games load quickly. The only difference is that a dedicated app offers some conveniences like push notifications and slightly faster loading, but the browser version is fully functional and many players use only the browser. Playing from the browser saves storage space on your phone and you can play anytime from any device - computer at home, laptop at the office, or phone outside. 123movies keeps your session synced so you can start on one device and continue on another. So no, downloading the app is not mandatory - the browser is completely sufficient!

123movies offers multi-language support and you can easily select your preferred language. To change the language, first look at the top right corner of the 123movies website - you'll see a globe icon or language name showing the current language. Click on that icon or text and a dropdown menu will open listing all available languages. 123movies currently supports Bengali, English, Hindi and several other languages. Clicking on your preferred language will instantly change the entire website to that language. Menus, buttons, game descriptions, terms and conditions, customer support chat - everything will appear in your selected language. If you're logged in, your language preference is saved and automatically applied on future visits. The process is the same on the mobile app - go to Settings or Account menu and look for the Language option. Some game names and brand terms like "Lucky Neko" or "Sic Bo" may remain in their original language as these are internationally recognized names. If you experience any issues changing the language, contact 123movies customer support and they will guide you. We're continuously adding more languages to meet our players' needs, so expect more options in the future.

9. Contact us

If you have any questions, concerns, or requests about your privacy or data protection, 123movies wants to hear from you.

Data Protection Officer

Email: [email protected]

General Support: [email protected]

Live Chat: Available 24/7 on website and app

We aim to respond to all privacy-related inquiries within 48 hours.

বাংলা